Can you obtain my personal documents for me?
We are unable to obtain personal records such as birth or marriage certificates. However, if those documents need an apostille or legalisation at a consulate or embassy, we can assist you. Please see the answers below.
Do I have to be present in person for the apostille?
No, you do not need to take part in the apostille process in person. You will, however, need to send us either the original document or a scan of it. Where your signature has to be verified, you must provide the original document, notarised and stamped by your state in the United States. The kind of document you send will ultimately depend on the country or consulate it is intended for.
Can you obtain my marriage certificate?
Yes. Please send us the notarised original together with the index number, the names of the parties to the divorce, and the district or city in which the case was decided.
Can I obtain someone else’s death certificate?
No.
Can you obtain a certificate of registration?
Yes.
Can I obtain a copy of another person’s birth certificate?
No, you will need to obtain it yourself.
Can you obtain my certificate or divorce decree without an index number?
Yes, although it involves more work. We will need the names of the parties to the divorce, after which we search for the records at the administrative court, make copies and then verify them.
Can you certify my diploma or another educational document?
It depends, but obtaining notarised copies of school documents takes time, because many states require such documents to be signed by school administrators. For this reason the documents are sent to the school first. There are several ways in which we can work around this requirement, but we need to discuss this step with you directly to make sure the document will still serve its purpose. To process the document, we need you to send us the original or a scan of your educational certificate.
Can you translate my document?
Yes, through third-party translation services we can have documents translated into more than 30 languages.
How long does an apostille take?
Once your order reaches us, processing the application and posting the document takes 24-48 hours. It may take longer if the apostille also requires a consular or embassy stamp, depending on where the consulate or embassy is located. Please also note that our courier service does not deliver at weekends, on public holidays or during emergencies caused by severe weather.
Can I send a scanned copy of the document?
That depends on the type of document. Before you request an apostille, ask the receiving party whether they will also accept uncertified copies. Certain documents, such as birth or marriage certificates, have to be submitted as originals, but your circumstances may differ and a copy may be acceptable.
How much does an apostille cost?
We charge a flat rate per document, but the total price depends on how many documents you have and how much work your application involves.
How long does legalisation take?
Legalisation takes time and can last up to 4 weeks. Once the local authorities have legalised the document, it goes to the US State Department in Washington, DC, which needs at least 4 days to process the request. Depending on how busy the embassy is and its capacity, it may take longer still.
How can I pay for your services?
We accept every common form of payment, and the full amount is due when the service is provided. You can pay by cash, business or personal cheque, money order or credit card (American Express, Discover, MasterCard, VISA).
Why choose us?
Because we go the extra mile to meet your needs. Apostille has been arranging apostilles for 6 years, and over that time we have earned a strong reputation and the trust of our clients.